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Wednesday Webinar Series - Hosted by the CCLC Library Consortium - Shared screen with speaker view
Arnold Josafat
30:11
Hi all!
Stephanie Roach
30:39
Good morning!
Efrain Villanueva
30:40
Good morning everybody ☀️
Dana Young
31:06
tara
Tara Myers
31:23
Morning :)
Patty
31:41
Thank you for joining the Circ group this morning
Linda Parker
31:42
Good Morning! :)
Rebecca Mendell (she/her/hers)
32:55
https://cccnext.jira.com/wiki/spaces/CLSPP/pages/800030789/Circulation+Work+Group
Antonio López
34:36
Antonio López from Sacramento City College, presente
Rebecca Mendell (she/her/hers)
36:17
Circulation Services While Operating Remotely https://docs.google.com/spreadsheets/d/1qoGpkDMBqmmnJAaVxRK9ZTSS2Z4o89xv/edit?usp=drive_web&ouid=101755349950002308731&dls=true
Rebecca Mendell (she/her/hers)
41:07
PCC Library Services -
Rebecca Mendell (she/her/hers)
41:08
https://libguides.pasadena.edu/remoteservices
Patricia Martin
43:17
we've been encouraged to stay at home - staff and students. doesn't inviting students on campus to pick up books violate that?
Lori Lisowski
44:58
It's a tricky balance between safety and access to necessary resources for students. At Skyline, students are on campus very briefly and as Lena is saying, there are safety measures.
Patty
46:10
I think every campus needs to work with their leadership and local measures.
Rebecca Mendell (she/her/hers)
47:00
Also county measure may vary based on the level of community spread. Those campus leaders should be in communication with local county health departments.
Cathy
47:02
Everything we've been told is that as long as the contact is less than 10 minutes and distanced appropriately, masked, etc., then it's allowed. But the campus is still "closed" to the public - and all interactions are by appointment only.
Rebecca Mendell (she/her/hers)
49:19
https://www.campusclear.com/
Rebecca Mendell (she/her/hers)
51:30
https://covid19.ca.gov/
Jane Ishibashi
52:01
Could you increase the volume please?
Jean Ping
52:51
Thanks Lena, nice info
Carmen Mexia
53:27
Still can’t hear her
Sarah Bosler (she/her)
54:29
Carmen, try turning your computer volume up.
Sarah Bosler (she/her)
55:36
Does anyone have a quick guide on their guiding documents on how they are applying fair use to the textbooks (i.e. 1-2 chapters) Is there a timeline? Does the digital file expire after a time limit?
Jaimie Jordan
56:25
What program was Diablo using to schedule access to course reserve materials?
Rebecca Mendell (she/her/hers)
56:51
There has been discussion about scanning and fair use. Some approach it more conservatively than others.
Jeffrey Sabol
57:10
Sarah, I think most colleges are using either Google Drive or Microsoft 365 OneDrive, that way you can restrict both the time and the ability to download the document.
Rebecca Mendell (she/her/hers)
57:22
We will be gathering information on this, with regard to digitization requests and share.
Sarah Bosler (she/her)
57:47
Thanks Jeff but I’’m looking for the fair use specifics that are being implemented.
Lisa
57:56
Thank you, Rebecca.
Steve Hunt
58:03
We did textbook scanning in Spring and Summer but aren't doing it anymore for fear of getting sued
Jaimie Jordan
58:51
For the physical access
Amanda Cronkright
59:05
CCSF is using libcal too
Tom Stough
59:20
As important as digitizing is...are there ways to supply e-copies of textbooks, as we had temporarily with RedShelf and VitalSource? Asking for my staff. Thx.
Jaimie Jordan
59:33
Thanks!
Kymber Ensele - LTCC - she/hers
59:37
We have only scanned for instructors, to only be shared in Canvas. Less than 10% of a work, to be taken down when the class moved on to the next module.
Sarah Bosler (she/her)
01:00:03
Tom, we have been trying to buy unlimited ebook versions of any we can find but it’s hit and miss.
Steve Hunt
01:00:08
There is a company, BibliU, that makes deals for e-textbooks. Some of us are talking to them. https://bibliu.com/
Rebecca Mendell (she/her/hers)
01:00:24
Tom, there was a thread on the CCL listserv recently about using those etextbook services. Did you see that email thread?
Tom Stough
01:00:55
I'll search for the thread. Thx, Rebecca and all.
Jeffrey Sabol
01:02:30
Long Beach is operating a scanning service per https://tinyurl.com/tvnty3a
huber_teresa
01:04:26
For Home delivery-- who pays for the delivery? What if item is not delivered? How long does your postal area take to deliver?
Michelle Ohnstad (she, her, hers)
01:05:07
For home delivery of books and DVDs, we use the USPS and our mailroom is paying for it right now. We got CARES COVID funding to UPS the tech items.
FUHRMADM@laccd.edu
01:05:17
Wondering how a mail return would work Anyone thought this through for all those books already checked out.
Doug Achterman
01:05:25
What’s a typical per book delivery cost?
Mary Weppler
01:05:31
At San Joaquin Delta College in Stockton we’re offering express/curbside pickup as well as a photocopying and digital scanning service: https://libguides.deltacollege.edu/express
Tom Stough
01:05:53
We're also using CARES funding to ship tech by UPS.
FUHRMADM@laccd.edu
01:06:29
Did you mail out laptops?
Tom Stough
01:06:46
Oxnard had/does, yes.
Rebecca Mendell (she/her/hers)
01:06:57
https://library.miracosta.edu/policies/borrowing
saracassetti
01:07:00
Yes, we mail out laptops and hotspots
Sarah Bosler (she/her)
01:07:09
It would be great if we could continue to populate the Google doc shared at the top of this chat. So we can see what everyone is doing. including all this links folks are sharing
Rebecca Mendell (she/her/hers)
01:07:51
http://ltcc.edu/campusresources/library/index.php
Lori Lisowski
01:07:55
We would love if everyone would populate the circ services document!
Patricia Martin
01:08:00
can you share the circ numbers for items sent by mail? and what is the return rate for materials?
saracassetti
01:08:25
And the only delivery issues we’ve experienced have been due to our own labeling errors.
FUHRMADM@laccd.edu
01:08:35
How did you acquire the hotspots. library purscha
Rebecca Mendell (she/her/hers)
01:08:45
https://dvc.libguides.com/about
Cathy
01:08:50
Our Tech department has nixed the idea of mailing out tech - they're concerned about security and damage. This may help change their mind, but I doubt it.
saracassetti
01:09:38
Someone over 18 has to sign for the package, so it’s been totally secure so far.
Leslie Palmer
01:09:43
How are the mailed items returned to the library? Are they mailed back by the student borrowing it?
Rebecca Mendell (she/her/hers)
01:10:06
One thing to consider asking your tech departments or colleges is if they have insurance for those laptops. There are options to purchase additional coverage, but many institutions sadly don't bother with that due to the added cost.
Steve Hunt
01:11:09
We bought a huge number of Chromebooks and are loaning them, long-term, to students and staff
Michelle Ohnstad (she, her, hers)
01:11:12
For returns we are holding drop off events - we also have two outside drop boxes for books and DVDs.
Stephanie Roach
01:11:32
Love the picture! Great to see the Skyline team. <3
Terri Worthington
01:11:51
Our mail has been going all over the place. We get things for people 20 plus miles away!
Antonio Ng
01:12:07
Could you share the PPT slides?
Sarah Bosler (she/her)
01:12:44
How many schools are doing absolutely no physical circulation, just curious - Citrus is in that boat right now. We have not been allowed on campus since March and are still remote through Spring 2021.
Rebecca Mendell (she/her/hers)
01:13:00
Wiki Page
Rebecca Mendell (she/her/hers)
01:13:01
https://cccnext.jira.com/wiki/spaces/CLSPP/pages/800030789/Circulation+Work+Group
Patty
01:13:22
Southwestern College in Southbay San Diego is not doing any circulation
Jonathon Lee
01:13:26
@Sarah Bosler None of the Los Angeles CCD campuses are circulating. Very limited campus access to staff, still.
FUHRMADM@laccd.edu
01:13:31
LACC is not circulating
Steve Hunt
01:13:41
We are doing no physical circ (Santa Monica College) as campus is closed
Deborah Stephens (she/her)
01:14:06
Sarah, Hartnell staff also aren't allowed on campus. We advocated for drive-by returns at the end of this semester, but didn't get permission
Linda Parker
01:14:21
Antelope Valley College's campus is closed, but we are attempting to circulate materials through curbside/drive-thru service
Melaine Huyck-Aufdermaur
01:15:09
Cathy, I wonder if students saw that barrier and just dropped out?
Jeff Karlsen
01:15:55
It would be interesting to analyze why some libraries have implemented limited lending (beyond technology) and others have not. What circumstances are correlated with these decisions.
G
01:16:15
Our campus got hotspots from Collegebuys.org https://shop.collegebuys.org/articles/calconnects_landing.htm
Rebecca Mendell (she/her/hers)
01:16:51
Jeff, we could add a column to the remote services document to inquire about such factors. That might be a way to aggregate that info.
Brian
01:17:20
I would say Columbia has had a similar experience to College of the Redwoods. Partly I think it's because we just lost a lot of students. Even so, demand for laptops and hotspots has been less than I anticipated.
Rebecca Mendell (she/her/hers)
01:18:01
How are libraries dealing with damage to laptops or lost/unreturned ones? Are you seeking to recover fees from the students?
Kellye Cohn
01:18:47
Same here at Hancock- we just purchased another 150 hotspots for a 200+ waitlist and 50 already out.
Antonio López
01:18:49
Digital inclusion was an issue prior to the pandemic. https://www.digitalinclusion.org/definitions/
Tari Simpson
01:19:04
And the Creek Fire really affected those up in the mountains, too
James Carrocino
01:19:05
We’re having issues with calculators not coming back from Spring. Cypress still has about 50 still out. We’re forgiving fines if they come back. Charging replacement if they are lost
Kellye Cohn
01:19:20
Have any colleges tried mobile wifi units in their communities?
Brooke Ramos
01:19:21
We serve rural and suburban students, including those affected by the Creek Fire and we have a combination of hotspots from different carriers and short-term, prepaid contracts as we determine what works and what is needed
Antonio López
01:19:31
It may be the case that potential students aren't even enrolled in college because of the barriers.
Hayley Garcia Ashby
01:19:39
How are libraries/colleges encouraging students to return the laptops and hotspots at the end of the borrowing period?
Brian
01:19:54
I wonder how much the higher demand is because CoS had a hotspot loan program in place before covid?
Antonio López
01:20:21
It may be the case that students who have obstacles don't have access to the laptop lending.
Brian
01:20:25
Columbia will allow people to keep tech over the break if they're registered for spring.
Cathy Tully
01:20:42
Brian. That may be the case. We had 50 hotspots before COVID, so some students knew about it. We have promoted it heavily to our student body.
Antonio López
01:20:44
C4K is a great service!
Hayley Garcia Ashby
01:21:01
Riverside City College has added WiFi to our parking structure, so students can come to the college and access the Internet from their car.
Cathy
01:21:46
Transportation may be an issue for some of our students, if they have to come to the campus via public transit. We DON'T loan out hotspots, but we have added WiFi to our parking lots at both our campuses.
Antonio López
01:21:57
Contact with students would have to be by phone, text, etc., not just email.
Tatiana Pak
01:22:58
The same was for DVC - IT department checked out a great amount of laptops, hotspots etc. 400 additional Chromebooks were purchased before Fall semester, https://diablovalleycollege.wufoo.com/forms/dvc-fall-2020-technology-student-loan-request-form/
Kellye Cohn
01:23:02
Yes, we have parking lot wifi but for the students that come to campus I’d like to see mobile wifi going out to neighborhoods, etc.-Take it to the students.
Deborah Stephens (she/her)
01:23:12
We have wifi in a parking lot, but no bathrooms open
Rebecca Mendell (she/her/hers)
01:23:15
Students with health issues also might not be able to risk taking public transportation right now.
FUHRMADM@laccd.edu
01:23:46
So with hotspots someone on the campus pays the monthly fee?
Karen Anderson
01:24:07
Is anyone using currently using digitization in Alma for reserve textbooks?
Michelle Ohnstad (she, her, hers)
01:24:17
Yes, we received CARES COVID funding for the year long contract.
Lori Lisowski
01:24:32
Skyline got a grant to pay for the hotspots and did a lot of negotiating with the provider on the price.
Kymber Ensele - LTCC - she/hers
01:24:39
We have Fire Academy, Forestry and Science Labs going hybrid - and all check in with security staff.
Kellye Cohn
01:24:57
Same at Hancock-I think funding comes from a student equity grant
Brooke Ramos
01:25:00
I believe CARES funding is taking care of our hotspots too. That is handled by our IT
Cathy Tully
01:26:09
COS is paying for our hotspots and chromebooks with COVID/CARES funds for 20-21 academic year.
Rebecca Mendell (she/her/hers)
01:26:23
Both faculty and classified unions where we are have arranged so that no one is required to come on campus for work, unless they are designated as essential.
huber_teresa
01:27:02
The monthly test - Who administers the test, who keeps this medical information
Jonathon Lee
01:27:18
Monthly testing hardly seems effective
Ken Lin
01:27:21
https://www.everyoneon.org/find-offers?partner=CETF
Tim Ream
01:27:22
For those campuses who are using Alma to check out technology and other equipment that are actually owned by other departments, do you allow staff from other departments to log-in to Alma and interact with the system? At Fullerton College, we only allow Librarians and Library Staff to log-in and interact with Alma.
Sarah Bosler (she/her)
01:27:26
We have an scanning feature built into our campus mobile app. Any students on campus for essential courses, have to scan when they enter a room and self report health info.
Rebecca Mendell (she/her/hers)
01:28:10
Tim, library folks are the only ones who can use Alma for tech even if it's owned by another department.
Rebecca Mendell (she/her/hers)
01:28:20
At our campus
Brooke Ramos
01:28:27
Tim, for our sanity, no.
Tari Simpson
01:28:30
@tim Rearn - we only use library folks
Tari Simpson
01:28:41
@brooke - LOL
Patricia Martin
01:28:43
thank you for an informative session
Kymber Ensele - LTCC - she/hers
01:28:43
Tim - our distribution team has a VERY limited circulation profile in Alma, they can check in and check out only.
Jeff Karlsen
01:28:52
Thank you for Circ work group for this extremely helpful discussion. I'm inspired by what you are doing and how you've thought these issues through.
Michelle Ohnstad (she, her, hers)
01:29:02
YES!
Lisa
01:29:04
Thank you all, circulation working group members.
Jaimie Jordan
01:29:17
Office hours would be great! :)
Rebecca Mendell (she/her/hers)
01:29:23
I think that would be a very useful way to have office hours right now. Yes!
Cathy
01:29:24
Office Hours would be a VERY useful thing!
Alison Finch
01:29:36
Thanks so much for this interesting presentation! Good job, Circ Group.
Cathy Tully
01:29:39
@Tim Ream - Only specific departments and staff outside the library are trained to use Alma to check out materials. Maybe 3 people before covid. Now the COS library has the safety measures in place to distribute items on mass.
June Turner
01:29:47
Thank you everyone for all the great ideas~
Rebecca Mendell (she/her/hers)
01:29:48
https://cccnext.jira.com/wiki/spaces/CLSPP/pages/800030789/Circulation+Work+Group
Tari Simpson
01:29:48
thank you all for sharing.
Kellye Cohn
01:29:49
Thank you!
Steve Hunt
01:29:50
Thank you very much to the Circ Workgroup for a great session!
Rebecca Mendell (she/her/hers)
01:30:04
Thank you all for attending!
Nikki Crane
01:30:07
Thank you!
Linda Parker
01:30:07
This was most insightful - thank you! :)
Shar
01:30:08
Thank you for all of the presenters as well as chat folks! As always secured priceless information!
Cathy
01:30:08
Please re-post the wiki page now, for folks who joined late?
Hayley Garcia Ashby
01:30:13
Great session. Thanks to all of you in the workgroup!
Sarah Bosler (she/her)
01:30:14
Really insightful!
Rebecca Mendell (she/her/hers)
01:30:15
https://cccnext.jira.com/wiki/spaces/CLSPP/pages/800030789/Circulation+Work+Group
betty rivera
01:30:16
thank you
saracassetti
01:30:17
Thank you all so much! This was so helpful for everyone!
Monica Doman
01:30:19
Thank you!
Jaimie Jordan
01:30:23
Thank you!
Alberto Niebla
01:30:23
Great presentation....great info